¡¡¡¡The
Bingjing Guangzhou Hotel has successfully passed the
ISO9001(2000version) International quantity system attestation
in 2001 July!
¡¡¡¡The slogan
of The Bingjing Guangzhou hotel
¡¡¡¡"I
have a family in Beijing!"
¡¡¡¡Each
employee of our enterprise should treat guest as their
own family, and make the behavior of serving for the
guests into a kind of natural behavior.
¡¡¡¡Each
employee of our enterprise should regard guests' difficulty
as their own,and help them on time.
¡¡¡¡There
are something different from family to family. So,we
should try our best to provide characterize service
according to customs, habit...etc. of each guest.
¡¡¡¡The quantity
target of the Beijing Guangzhou hotel:
¡¡¡¡Guest
satisfaction rate above 99% £»
¡¡¡¡Service qualified rate above 98% £»
¡¡¡¡Customers' the valid complain rate within 2¡ë £»
¡¡¡¡Work with certificate rate 100%(For special work)£»
¡¡¡¡Important accidetent rate 0%£¡
|